Terms and Conditions

These terms and conditions are a part of your ("You") agreement with Mystic Culture ("We," "Us, " "Our"). By accessing this website, creating an account, sharing your personal information (which includes but is not limited to shipping and billing addresses and Payment Information), and/or clicking “Purchase,” "Accept" or similar buttons, You acknowledge that you have read, understand and agree to be bound by these terms. 

Cookies: We use cookies to ensure you get the best user experience. If you continue, without changing your settings, you acknowledge and accept all cookies on this website. For Further information please read the cookie policy. 

External Links- External links may be provided in order to enhance viewer experience. Linking does not necessarily suggest that Mystic Culture endorses the organization/person/company/or website, or that we agree with the ideas expressed, or attest to the content, or guarantee the legality of it. You agree that the use of external links provided on this website is at your own risk. 

Warranties—Mystic Culture offers no guarantees or warranties to you ("the user") relating to the website or it's products. 

Disclaimer of liability—You acknowledge that your acceptance of these terms serve as your agreement in releasing Mystic Culture, or any content creators of this site from any liability whatsoever (indirect or consequential) including loss, damage, personal injury and/or expense suffered by you or a third party, as a result of you accessing this site. Mystic Culture, nor any other content creators (including authors) of this site shall be liable. All information, omission of information, inaccuracies, or errors on this website shall not be grounds for legal action. 

You also acknowledge that any health related information on this website was written by non medical professionals. We do not present any content written by medical doctors or licensed medical practitioners. You understand that our content is not medical advice and that you should consult a medical professional before making any health related decisions. We disclaim all liability for any decisions you make involving your health and you agree that you or any third party decisions are the responsibility of you and your doctor. 

Applicable Laws

You acknowledge and accept that accessing this website shall in all respects be governed by the laws in the state of Texas, US., regardless of the laws applicable in your state and under the principles of conflicts of law. You agree that the Texas Courts located in Bexar County Texas shall have exclusive jurisdiction over all controversies between the parties. All controversies arising under this agreement will be handled in Texas courts. 

Our Store

Refund & Exchange Policy

Mystic Culture only allows refunds for items that arrived defective or damaged. After arrival, you will have 5 days to submit a refund or exchange request on our contact page. After this, Mystic Culture is no longer responsible for an exchange or refund. Upon acceptance of your request, the item must be postmarked within a 15 day period or we will not fulfill the cancellation or exchange. Shipping the item back to Mystic Culture will be at the expense of the customer. However, if you opt for an exchange, we will ship the new item to you free. All other sales are final.


Incorrect Order

We allow returns for items involving incorrect orders. Upon the return of the incorrect item(s), we will send the proper order. Shipping the item(s) back to Mystic Culture is at the expense of the customer, unless we agree to cover the costs in writing. However, we will ship the new item to our customers for free. Customers have a 5 day period (after the arrival of the item) to contact Mystic Culture about the mix up. We will not fulfill exchanges after this period.

Returns and Refunds on All Other Products

We do not offer cancellation on items that are not damaged. Outside of damaged goods and incorrect orders, all sales are final.

Shipping and Packing Costs

We do not charge handling fees however the customer is responsible for shipping costs. We offer fixed shipping rates based on the weight of the items purchased. Shipping will be calculated together for multiple items, thus reducing the total fee. We offer free shipping on items that arrive later than 15 business days.

Delivery Charge on Returning Goods

Shipping fees are the responsibility of the customer. All items returned will be at the expense of the customer, unless otherwise noted.


If you have any questions regarding the terms and conditions, please contact us through our contact page or email us at admin@mysticculture.com